Dial An Exchange Grows Its Timeshare Exchange Services

Dial An Exchange Pty Ltd (DAE), it was announced this past week, will be taking over the timeshare exchange program for RedWeek, and now DAE is poised to grow even further. It has entered into a long-term agreement with Classic Holiday Club to provide exchange services to its points club members.

Francis Taylor, CEO of DAE, stated that this is the first time DAE in Australia will be presented exclusively at point of sale. The agreement with Classic Holiday Club will provide improved levels of service and integration of systems to ensure their members receive superior value from their purchase.

Classic Holiday Club is part of the Classic Group of companies, the largest privately owned timeshare and resort management company in Australia and New Zealand, with over 45,000 members under management and 17 resorts and clubs.

For its part, Classic Holiday Club is happy to be working with DAE. Mark Stephenson, Director of Sales for Classic Holiday Club, said that DAE was a natural fit for Classic. “The flexibility and worldwide reach of DAE is perfect for our points club, particularly for our new membership product, Classic Escapes,” Stephenson said.

“We are very enthusiastic about the opportunity to market and sell our product in conjunction with a company which has such a positive image in our marketplace. DAE has a reputation for first class delivery and customer service, qualities which we stand for in our own business," declared Stephenson.

Dial An Exchange is the largest privately owned exchange company in the world and offers worldwide destination availability. Since the company’s formation in 1997, DAE has grown from a single office in Australia to offices in Europe, the United States, New Zealand, South Africa and Asia. The company has over 250,000 members around the world.

DAE has been the "back office support" for RedWeek's timeshare exchange program since its inception, and will fully take over RedWeek's on November 15, 2010. "With a strong track record for excellent customer service and a growing base of members worldwide, DAE is well prepared to take the exchange service to new levels for RedWeek members," said a RedWeek official.
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