Timeshare Information

Dial An Exchange, one of the nation’s largest independent vacation exchange organizations, offers properties in premium vacation destinations from British Columbia to Florida.

Commented Tanya Bleuel, Director of Yield Management for DAE, “We have members that often have their hearts set on a certain vacation destination, but found that there were no timeshare resorts in that location or there was limited availability.

“We also learned that many of our members were purchasing additional accommodations to extend their annual vacation and often paid as much as $2,000 per week for their accommodations.

“We created daeOptions by forming alliances with non-timeshare resorts to allow our members to rent or exchange their timeshare week for a seven-night stay and ultimately enjoy a vacation in their dream destination.”

DAE members can rent daeOptions weeks at highly discounted prices or they can exchange into any daeOptions property by depositing their timeshare week and paying an exchange fee from $350 to $450.

Added Bleuel, “This program opens a world of vacationing options to our members. Whether the member exchanges or rents at members’ only prices, they are getting a great deal.”

New daeOptions resort destinations include Whistler, BC (see top photo); Chicago, IL; Cambridge, MD; San Antonio, TX; San Diego, CA; St. Petersburg, FL; Braintree, MA; Anchorage, AK, Oahu, HI; and Orlando, FL.

During the past decade as Dial An Exchange has dramatically grown worldwide, the no-membership-fee company has continued to offer a host of vacationing options to its membership. Internationally known and respected for providing exceptional customer service, DAE is the largest privately owned exchange company with worldwide destination availability.

DAE has grown from a single office in Australia to offices in Europe, the United States, New Zealand, South Africa and Asia, and the United Kingdom.

Photo Credit: bcadventures.com

Everything’s coming up roses for Dial An Exchange (DAE), one of the world’s largest independent timeshare exchange organizations, after being named a winner in two international competitions.

Selected from a field of international entries, DAE has been named a finalist in three categories in the American Resort Development Association’s (ARDA) annual Awards Program.

In the Advertising, Promotion & Communications Division, the company was named a finalist in the Magazine Advertisement category for their Dial An Exchange Old School Service advertisement as well as selected as a top winner in the Sales Center Materials division for Dial An Exchange – North America.

In the Sales and Marketing Division competition, DAE was named a finalist for their Call Center with less than 200 persons. The top award winner will be announced at a Black Tie Gala held in conjunction with ARDA’s annual conference in Las Vegas on April 4, 2012.

DAE was also honored with the Best Project Team award for its North American operations at the Global Networking Expo, GNEX 2012 & Perspective Magazine Awards Gala. This annual event was held in February in Cancun, Mexico and attended by industry leaders from five continents. The Perspective Magazine Awards annually recognizes the top companies and individuals doing business in the timeshare and fractional sector of the hospitality industry.

Commented Fermin Cruz, Vice President of North American Business for DAE who accepted the award, “The entire team in the North American office for DAE is especially proud of winning in the Best Project Team Award category. We work very hard as a team and to receive an award that was voted on by our peers makes it a special honor.”

Dial An Exchange CEO Francis Taylor agreed. “Winning this prestigious award for two consecutive years is a testament to the level of success DAE continues to achieve. During 2011, the company grew more than in the previous five years."

"This growth was achieved while maintaining an A+ customer satisfaction rating with the Better Business Bureau. At the same time, we added 100,000 new members as a result of new industry partnerships,” said Taylor.

Dial An Exchange (DAE) North America, one of the nation’s largest independent vacation exchange organizations, has recently announced new partnerships with properties in premium vacation destinations from British Columbia to Florida. Access to the new resort properties will provide additional options for the over 300,000 DAE members.

“We have members that often have their hearts set on a certain vacation destination, but found that there were no timeshare resorts in that location or there was limited availability. We also learned that many of our members were purchasing additional accommodations to extend their annual vacation and often paid as much as $2,000 per week for their accommodations,” said Tanya Bleuel, Director of Yield Management for DAE.

Continued Bleuel, “We created daeOptions by forming alliances with non-timeshare resorts to allow our members to rent or exchange their timeshare week for a seven-night stay and ultimately enjoy a vacation in their dream destination.”

DAE members can rent daeOptions weeks at highly discounted prices or they can exchange into any daeOptions property by depositing their timeshare week and paying an exchange fee from $350 to $450.

“The new program opens a world of vacationing options to our members. Whether the member exchanges or rents at members’ only prices, they are getting a great deal,” added Bleuel.

New daeOptions resort destinations include Whistler, BC; Chicago, IL; Cambridge, MD; San Antonio, TX; San Diego, CA; St. Petersburg, FL; Braintree, MA; Anchorage, AK, Oahu, HI; and Orlando, FL.

During the past decade as Dial An Exchange has dramatically grown worldwide, the no-membership-fee company has continued to offer a host of vacationing options to its membership.

Internationally known and respected for providing exceptional customer service, DAE is the largest privately owned exchange company with worldwide destination availability. Membership is free and exchange fees are not charged until an exchange is confirmed.

Since the company’s formation in 1997, DAE has grown from a single office in Australia to offices in Europe, the United States, New Zealand, South Africa and Asia, and the United Kingdom. The company has more than 300,000 members around the world and over 40,000 members in its European region, many of whom have joined by way of member referrals.

Dial An Exchange (DAE), one of the world’s largest independent timeshare exchange organizations, was a major winner of three prestigious awards at the timeshare industry's Global Networking Expo & Perspective Magazine Awards Gala, held recently at the Atlantis Resort, Paradise Island, Bahamas and attended by industry leaders from five continents.

Dial An Exchange CEO Francis Taylor was named winner of the prestigious “Best Industry Leader” award and the company was selected as the “Best Place To Work” in the international competition. Recognized for their penchant for providing exceptional customer service, DAE’s strong focus was rewarded with their Customer Service Team being named the industry’s “Best Project Team.”

Dial An Exchange also received two nominations for the Best Marketing Campaign: DAE Branding of Classic Escapes Sales Decks and DAE International Press 2010.

Members of the vacation industry cast more than 2,400 votes online during a two-month search for the shared ownership industry’s elite. Online votes were tallied with decisions from an expert panel of judges. Nearly 150 entrants competed in a variety of categories.

“We are extremely proud of these awards,” said Fermin Cruz, VP of North American business for DAE, “especially the Best Leader award. Under his guidance, Francis has steadfastly modeled the DAE business to focus on keeping our members happy while constantly delivering on our promises. His leadership position has enabled him to see the industry from a unique, global perspective and bring an independent viewpoint to timeshare exchange and how best to meet the needs of changing consumer behavior”.

DAE is the largest independent timeshare exchange provider with worldwide destination availability. Formed in 1997 to support timeshare owners, membership is free and exchange fees are not charged until an exchange is confirmed. Since the company’s formation, DAE has grown from a single office in Australia to offices in Europe, the United States, New Zealand, South Africa, Asia, the United Kingdom and Phoenix, Arizona. The company has over 300,000 members around the world.

Dial An Exchange (DAE), one of the world’s largest independent timeshare exchange organizations has recently launched a new expansion of benefits for DAE’s Gold Advantage members. Gold Advantage is the premium membership offered by Dial An Exchange, a free membership is also available.

Gold Advantage memberships can be purchased for $89 for a full year, with a renewal price of $59. Current Gold Advantage benefits include advance booking capability of newly available inventory, priority requests, discounts on the purchase of all DAE exchanges and bonus weeks, and a slew of lifestyle benefits that encompass travel, hotel, golf, recreation and even grocery discounts.

The additional features added to the Gold Advantage membership include a 365/24/7 concierge program that members can access both on vacation and at home. Concierge benefits include roadside assistance, currency exchange, medical assistance, and more. Another additional benefit is discounts on vacation, tour, and cruise packages, and an elite member buying service that gives Gold Advantage members discounts on thousands of brand name products from hundreds of manufacturers and distributors.

“Dial An Exchange will always offer a free membership option,” says Fermin Cruz, Vice President of Dial An Exchange, “but we feel our Gold Advantage is a fantastic value for our members. The discounts alone can pay for the membership, and our Gold Advantage members have always enjoyed getting priority requests and advanced inventory notification.”

DAE launched the Gold Advantage program in response to requests from its members, now totaling over 300,000 worldwide. It was launched one year ago and has been received most enthusiastically by its member base and is also being offered to new timeshare purchasers at resort locations Internationally.

Dial An Exchange is the largest privately owned timeshare exchange company with worldwide destination availability. Membership is free and exchange fees are not charged until an exchange is confirmed. Since the company’s formation in 1997, DAE has grown from a single office in Australia to offices in Europe, the United States, New Zealand, South Africa and Asia.

Dial An Exchange Pty Ltd (DAE), it was announced this past week, will be taking over the timeshare exchange program for RedWeek, and now DAE is poised to grow even further. It has entered into a long-term agreement with Classic Holiday Club to provide exchange services to its points club members.

Francis Taylor, CEO of DAE, stated that this is the first time DAE in Australia will be presented exclusively at point of sale. The agreement with Classic Holiday Club will provide improved levels of service and integration of systems to ensure their members receive superior value from their purchase.

Classic Holiday Club is part of the Classic Group of companies, the largest privately owned timeshare and resort management company in Australia and New Zealand, with over 45,000 members under management and 17 resorts and clubs.

For its part, Classic Holiday Club is happy to be working with DAE. Mark Stephenson, Director of Sales for Classic Holiday Club, said that DAE was a natural fit for Classic. “The flexibility and worldwide reach of DAE is perfect for our points club, particularly for our new membership product, Classic Escapes,” Stephenson said.

“We are very enthusiastic about the opportunity to market and sell our product in conjunction with a company which has such a positive image in our marketplace. DAE has a reputation for first class delivery and customer service, qualities which we stand for in our own business," declared Stephenson.

Dial An Exchange is the largest privately owned exchange company in the world and offers worldwide destination availability. Since the company’s formation in 1997, DAE has grown from a single office in Australia to offices in Europe, the United States, New Zealand, South Africa and Asia. The company has over 250,000 members around the world.

DAE has been the "back office support" for RedWeek's timeshare exchange program since its inception, and will fully take over RedWeek's on November 15, 2010. "With a strong track record for excellent customer service and a growing base of members worldwide, DAE is well prepared to take the exchange service to new levels for RedWeek members," said a RedWeek official.