Timeshare Information

Shell Vacations, one of the nation’s leading independent vacation ownership development organizations, has recently promoted Jack Waller to Vice President of Marketing for Shell Vacations.

In his new position, Waller will be responsible for tour generation at all Shell Vacations Club (SVC) sales offices company-wide. Previously serving as National Director of Marketing, Waller was responsible for the design and implementation of company-wide marketing programs, as well as overseeing the National Marketing Center, which provides fulfillment for certificate programs, package programs, internet programs and marketing call center operations.

Waller brings over 18 years of vacation ownership industry marketing experience. He joined Shell Vacations in 1993 as a Marketing Manager and advanced to become SVC’s National Director of Marketing. Waller is known as an industry leader in direct marketing programs for vacation ownership and has been awarded many industry distinctions, including a Silver ARDA Award for Marketing Executive/Large Project.

“With his diverse background in marketing and finance, Jack has significantly lowered our costs and has centralized many operations that support the timeshare division,” commented Jack Chevrier, executive vice president of Sales and Marketing for Shell Vacations.

“His leadership skills and passion for innovation are foundations for Shell Vacations and I am proud to have him head the Marketing division for our future growth. He has accomplished several major changes that have kept SVC a competitor in today’s marketplace when quality and lower costs are vital to a company,” said Chevrier.

Headquartered in Northbrook, Illinois, Shell Vacations LLC is recognized as one of the most respected independent vacation ownership developers in the United States, operating 25 resorts in the U.S., Mexico and Canada. The company specializes in the sales and hospitality management of vacation ownership resorts as well as servicing over 115,000 owner and member families of its vacation ownership products.

Photo Credit: shellvacationsclub.com

RCI, the global leader in vacation exchange and one of the Wyndham Worldwide family of brands, announced the winners of its successful “Go Green Awards” for its affiliated resorts in the Pacific, at the recent Australian Timeshare and Holiday Ownership Council (ATHOC) conference.

This year’s winner, Club Paihia in New Zealand, the runner-up in 2010, showed remarkable progress using prize money earned last year to set up a dedicated Club TV channel that provides guests with information about the resort’s sustainable activities.

Western Australia’s Wyndham Vacation Resorts Asia Pacific Dunsborough and Queenstown Mews also of New Zealand were acknowledged as runners-up. To recognize their commitment to sustainable environmental practices, each of the three winners received cash donations to further expand their environmental programs.

Martyn Rix, CEO of Monad Pacific Management, the management company for Club Paihia and Queenstown Mews, commented on the awards saying, “The recognition goes to the individual resort managers who worked tirelessly and with passionate dedication to establish the successful environmentally sustainable practices at both resorts.”

“This year we tweaked the criteria to better reflect some of the latest findings on trends within the hospitality industry. More importantly we also took into account progress and performance, so that the amount of sustainability-related change made during the past 12 months was a major factor, along with actual practices and initiatives,” said Dr. David Weaver, Professor of Tourism Research at Griffith University, and adjudicate of the self-assessment and on-site inspection phases.

More than 15 resort submissions and three exceptional finalists who demonstrated credible advances in environmentally-friendly sustainable practices throughout the year, made this year’s Go Green program a resounding success.

“Having such committed eco-conscious resort managers, clearly reflects on the exceptional caliber of resorts within RCI’s exchange network,” added Charisse Cox, managing director of RCI Pacific.

Launched over two years ago, the ‘Go Green’ program was a first for the timeshare in the Pacific and for RCI worldwide. Recognizing the emergence of a growing ‘green conscious’ member base, RCI set out to encourage affiliate resorts to embrace green initiatives while aiming to improve the industry’s carbon footprint as a whole.

Consequently, the ‘Go Green’ program has quickly been embraced by affiliate resorts both regionally and globally. Since its inception, both RCI North America and RCI Europe businesses have followed suit, launching similar programs this year, yet another example of RCI’s commitment to the environment on a global level.

“Go Green Award of the Pacific region and The Green Awards of North America and Europe fit in well with our global commitment to corporate social responsibility and the environment,” Cox said.

(Photo credit - greenhackz.com)

The American Resort Development Association's (ARDA) International Foundation (AIF) is launching the first comprehensive e-learning platform for the timeshare industry. AIF will provide ongoing industry-specific training for sales, marketing and operations staff on an easy-to-use e-learning platform. The first course launching in Fall 2011, is entitled "Partnership Strategies: Winning in the New Economy."

"We have been hearing from members for years about the need for more industry-wide, standardized training," said Darla Zanini, executive vice president, AIF. "We're thrilled to be able to deliver the first of many courses that will enhance the skills of the people working in the timeshare industry."

"Partnership Strategies" is a self-paced seven-module course that delves into specific strategies and best practices for handling customer interactions today. Integrating video, interactive exercises and module quizzes, the course offers real-life examples and situations applicable for any timeshare employee who may have contact with consumers.

RCI’s senior vice president, Kris Jamtaas is enthusiastic. "We had our entire sales team in San Diego participate in the course together, as well as some staff from operations, the phone room and gifting, and they all gave it high praise," Jamtaas. "AIF has hit the mark with this powerful and relevant topic – Partnership Strategies is a must-take industry course for all who are passionate about their profession."

The course is available to both corporations and individuals. For individuals, the price is $399 and will include the entire 2010 AIF Webinar series at no extra charge. There are three levels of corporate partnership that provide packages structured specifically for companies that have multiple users and want to take advantage of the special pricing offered.

Future courses will be announced later this year, including Timeshare 101. For further information, please visit www.arda.org/elearning.

The American Resort Development Association (ARDA) is the Washington D.C.-based professional association representing the vacation ownership and resort development industries. Established in 1969, ARDA today has over 1,000 members ranging from privately held firms to publicly traded companies and international corporations with expertise in shared ownership interests in leisure real estate. The membership also includes timeshare owner associations (HOAs).

RCI, the global leader in vacation exchange and part of the Wyndham Worldwide family of brands, has announced two new affiliation agreements with Hon Tam Resort & Spa in Vietnam (see photo) and Patong Bay Garden Resort in Thailand. The signing of these agreements expands RCI’s Asian portfolio to 158 properties.

Earlier in the year, another two new properties were welcomed into the program. Both in China, the Shining Star Vacation Club, Xing Yao Shui Xiang Resort and Huangshan Grandview Resorts Hotels offer high-quality vacation experiences to the 3.8 million members in RCI’s network.

“These four new affiliation agreements not only show a growing interest for timeshare travel throughout Asia but evidence that we’re offering an innovative and appealing timeshare exchange product,” said Adrian Lee, managing director, RCI Asia Pacific.

“Adding new resorts in China, Thailand and Vietnam reaffirms our commitment to offering great vacations in highly-desirable destinations in Asia and throughout the world. We’re happy to have them on-board,” Lee said.

Hon Tam Resort & Spa (see photo) is located on Hon Tam, an eco-green island in the middle of Vietnam’s Nha Trang Bay surrounded by crystal blue waters and a private and pristine beach.. Recreational facilities include a golf driving range, mini-golf, tennis courts, fitness center, Kids’ Club, spa, and water sports including scuba diving and fishing. Nha Trang is known for its endless beach and warm tropical weather,

Patong Bay Garden Resort is located on the popular Patong Bay in Phuket, Thailand offering a full range of facilities and activities, along with the classic touch of Thai charm and hospitality. Phuket, also known as the Jewel of the Andaman Sea, is a world-class destination offering a dynamic, vibrant and diverse holiday destination; world-class diving in the Andaman Sea; golfing at world-standard championship courses; eco-adventures in tropical forests; exhilarating speedboat trips to the surrounding islands; and serene cruises around mystical Phang Nga Bay.

Shining Star Vacation Club, Xing Yao Shui Xiang Resort is located in the Jia Lize wetland in Kunming, China. This mega upscale integrated tourism development consists of more than 10,000 diverse vacation accommodations spread across themed resorts, hotels, holiday villas and town houses; equestrian club with a landscaped 20-kilometer riding boulevard; ecological wetland park; country-style fishing club; golf academy and driving range exclusively designed by Phil Mickelson; extensive lavender and sunflower fields; organic fruit and vegetable garden; meeting and conference facilities; and a myriad of retail and dining facilities.

Huangshan Grandview Resorts Hotels, part of the Yuan Yi Group, is a global lifestyle and mixed-used development strategically located in the south of Xin An River and flanked by Pei Lang River to its east. It is surrounded by renowned tourism sites such as the charming Old Antique Street, the awe-inspiring Huangshan, China (also known as Yellow Mountain), diversified cultural wetlands and historical Anhui villages.

Extra Holidays by Wyndham, a subsidiary of Wyndham Vacation Ownership, the world’s largest vacation ownership company and a member of the Wyndham Worldwide family of companies, has announced a monetary donation in support of children impacted by the terrorist events of September 11, 2001. Tuesday’s Children, a New York City-based nonprofit family service organization, will receive the charitable funds.

In honor of the 10th anniversary of September 11, Extra Holidays by Wyndham is donating $10,000 to Tuesday’s Children and is encouraging the social community to visit the Extra Holidays Facebook page to “like” it and learn more about Tuesday’s Children.

“The tragic events of September 11 are forever in our hearts and minds,” said Sarah King, executive vice president of human resources, Wyndham Vacation Ownership. “Supporting children is a major focus of our charitable giving program, Wishes by Wyndham, and we applaud the much needed services being provided by Tuesday’s Children. It is our goal to engage and challenge the social community to also support such a worthwhile cause and help children with us.”

Since 2001, Tuesday’s Children has promoted healing and recovery by strengthening family resilience, providing individual coping and life management skills and creating community through programs, mental health support and family engagement opportunities.

“Tuesday’s Children welcomes the support of Wyndham Vacation Ownership,” said Terry Sears, executive director, Tuesday’s Children. “Thanks to caring companies like Wyndham, we can continue to promote our mission of helping families and first responders and offer much needed programs and services.”

Tuesday’s Children is a nonprofit family service organization that has made a long term commitment to every individual impacted by the events of September 11, 2001 and more recently those who have been impacted by terrorist incidents worldwide.

Since 2001, Tuesday’s Children has promoted healing and recovery by strengthening family resilience, providing individual coping and life management skills and creating community through programs, mental health support and family engagement opportunities.

Extra Holidays by Wyndham specializes in offering quality vacation accommodations throughout the United States, Virgin Islands and Puerto Rico. Extra Holidays by Wyndham is a specialized, resort condominium rental operator and a part of Wyndham Vacation Ownership, which is headquartered in Orlando, FL.

RCI, the global leader in vacation exchange and part of the Wyndham Worldwide family of brands, and Orange Lake Resorts, home to Holiday Inn Club Vacations, announced a renewal of their affiliation agreement that continues a nearly 30-year business relationship.

“We’ve enjoyed a long and mutually beneficial relationship with RCI, who through the decades has been a leader and innovator in the timeshare exchange community,” stated Don Harrill, president and CEO of Orange Lake Resorts. “As they continue to build on an already impressive collection of high-quality destination options for our members to enjoy, we are pleased that our growing resort network remains part of their worldwide exchange portfolio.”

Holiday Inn Club Vacations’ resorts are strategically located to give vacationers access to top attractions in the U.S., from world-renowned Orlando theme parks and Great Smoky Mountain National Park in Tennessee, to the snow-covered peaks of Vermont and beautiful waters of Lake Geneva, Wis. The family-friendly resorts feature activities and amenities to provide visitors memorable vacation experiences, such as special activities and events, swimming pools, on-site restaurants, fitness centers, mini golf and lake or beach access.

“We are very pleased to continue our relationship with Holiday Inn Club Vacations, which began with the affiliation of Orange Lake Resort almost three decades ago,” said Gordon Gurnik, president, RCI. “The vacation experience provided at their six high-quality resorts is in line with the types of vacations that our members have come to expect. Over the years our companies have grown together to create a strong alliance that benefits both members and owners. We look forward to more great things to come at these beautiful resorts.”

RCI’s exchange programs offer many benefits to Orange Lake Resorts’ owners and all RCI members. Those who belong to The Registry Collection program are offered a world of luxury vacation opportunities and experiences at many of the most desirable resort destinations around the world. They also enjoy special services including a personal concierge to assist them 24/7, a Reservation Consultant for trip planning and a unique Guest Certificate program, among other benefits.

RCI Points members enjoy the advantages of exchanging with the worldwide leader in vacation exchange and the world’s first global points-based exchange program, which allows flexible exchange for stays from as little as one or two days to as many as 21 days. To further enhance their vacation experience, RCI Points members have the opportunity to upgrade to a Points Platinum membership, which offers opportunities for automatic upgrades, priority exchange privileges and a myriad of exciting new travel and lifestyle benefits.

Interval International, a prominent worldwide provider of vacation services and an operating business of Interval Leisure Group, and Shell Vacations LLC, one of the shared ownership industry’s largest and most successful independent resort developers, have announced a long-term master affiliation agreement.

This encompasses 24 unique Shell Vacations-operated or -affiliated resorts in the United States, Canada, and Mexico that will enhance Interval’s quality global exchange network. The latest addition to Shell Vacations’ impressive portfolio is the iconic Park Manor Suites in San Diego, California, which has been renamed Inn at the Park to maintain brand recognition within the resort collection. All properties that the company develops, acquires, or services during the term of the contract will be included.

Shell Vacations has also selected Interval to provide points-based reservations and a comprehensive package of other customized services, benefits, and programs for its members. The seamless integration will leverage Interval’s infrastructure and supplement Shell Vacations’ resources.

“The Interval team embraced our entrepreneurial spirit and passion for innovation. They have an exceptional focus on quality and that coupled with our desire to continually create new products results in a ‘win-win’ situation,” said Sheldon H. Ginsburg, chairman and CEO of Shell Vacations LLC.

“We are very proud that Shell Vacations has chosen Interval to complement the state-of-the-art programs and services that it has long delivered to its members,” said Craig M. Nash, chairman, president, and CEO of Interval Leisure Group.

“As one of the most respected independent brands in shared ownership, Shell has been at the forefront of creating flexible-use products that today are emulated by many in the industry. We look forward to working collaboratively with the Shell Vacations team to grow our businesses.”

Tracy L. Sherles, president and chief operating officer of Shell Vacations LLC, added, “The Shell team is very excited to embark on this new partnership. Interval’s penchant for quality and its clever approach to service delivery are impressive. This relationship will enhance every aspect of Shell Vacations’ business, from sales and marketing support to member benefits and services through to superior portfolio performance.”

Shell Vacations operates Shell Vacations Club (SVC), an innovative points-based vacation club for some 65,000 members. Effective January 2, 2012, these consumers will be enrolled as members of Interval International, entitling them to a host of year-round benefits, including the opportunity to redeem their points for stays at resorts in Interval’s network.

SVC members will also become Interval Gold® members, and enjoy a number of upgraded benefits such as ShortStay Exchange(SM); discounts on resort Getaways; special offers at hotels, restaurants, and retail outlets worldwide; complimentary Hertz #1 Gold® membership; and access to a personal concierge service available 24/7 via phone and email.

RCI has unveiled an exciting and enhanced version of its membership program. RCI Platinum is a premium tier of RCI membership that offers an exclusive range of privileges and lifestyle benefits that its members can enjoy both on vacation and at home.

The new lifestyle program, which follows the company’s innovative transformation of its timeshare exchange program by offering trading power transparency to its Weeks members, is designed to make planning and taking that all-important vacation even easier and more enjoyable.

Membership benefits include Priority Access to vacations in highly sought-after destinations, opportunities for free unit upgrades, complimentary secure luggage tracking and substantial savings on RCI transactions, travel arrangements, theatre, dining, attractions, days out and more.

Sean Lowe, RCI’s managing director for Europe, Middle East, Africa and India (EMEAI), said: “Timeshare owners are always looking for more value from their exchange provider and RCI Platinum will provide just that – new opportunities for priority access and special member discounts.

“RCI Platinum membership will offer tremendous lifestyle benefits that our members can use and enjoy in a variety of different ways.”

“As the inventor of timeshare exchange, RCI is always looking for ways to develop and enhance its products and services to give our members the best experiences and exceed the expectations of our resort affiliates,” added Lowe.

“RCI Platinum is an enhanced tier of RCI membership that brings a range of fantastic benefits to build on our popular – and well-established – Weeks and Points products. It essentially offers a new level of luxury to what is already an exclusive club.”

Lowe said the move had partly come in response to member demand for an elite product that would reflect an even greater element of luxury.

“We’ve listened to our members’ comments and responded with what I believe is a terrific new product,” he added. “We’re excited to continue delivering what our members ask for with innovative enhancements and dozens of lifestyle benefits that we’ll continue to build upon and expand going forward.”

RCI has added two beautiful hill destination properties in India to its network – The Krishna Mount View-Mountain Resort, Kausani (see photo) in Uttarakhand and Kadkani River Resort, Coorg, Karnataka.

"We are very pleased to welcome The Krishna Mount View-Mountain Resort and Kadkani River Resort into RCI’s network of affiliated resorts," said Radhika Shastry, managing director of RCI India. "These beautiful resorts are a remarkable addition to the collection of hill vacation destinations we offer to our members worldwide."

Krishna Mount View-Mountain Resort is located in Kausani, a popular Himalayan destination commended by Mahatma Ghandi as "the Switzerland of India."

Kausani Mount View-Mountain Resort is known for its unspoiled natural beauty and its spectacular views of the majestic Himalayan peaks of Trishul, Nanda Devi and Panchchuli.

Krishna sits at the highest spot in Kausani and offers 31 luxuriously furnished rooms, all with incredible views. Features include an international restaurant, indoor games and a dormitory facility.

Kadkani River Resort is situated 155 miles from Bangalore in Coorg, dubbed the Scotland of India. Coorg has much to offer the nature lover with "misty hills, lush forests, acres of tea and coffee plantations, orange groves, undulating streets and breathtaking views."

Situated within this picturesque backdrop, The Kadkani River Resort, set within a coffee plantation, offers 36 fully-equipped cottages, each with a private porch where you can enjoy the tranquil surroundings on the banks of the majestic river Cauvery.

The resort includes a well-maintained nine-hole golf course laid out amidst areca-nut trees and coffee plantations. Other key features include a swimming pool, water sports facility, hiking, table tennis, volleyball, indoor games and a craft center. Local culinary fare and multi cuisine dishes are served with wonderful Coorg hospitality at the 'Pride of Pachat' restaurant.

(Photo credit - rciventures.com)

Dial An Exchange (DAE), one of the world’s largest independent timeshare exchange organizations, was a major winner of three prestigious awards at the timeshare industry's Global Networking Expo & Perspective Magazine Awards Gala, held recently at the Atlantis Resort, Paradise Island, Bahamas and attended by industry leaders from five continents.

Dial An Exchange CEO Francis Taylor was named winner of the prestigious “Best Industry Leader” award and the company was selected as the “Best Place To Work” in the international competition. Recognized for their penchant for providing exceptional customer service, DAE’s strong focus was rewarded with their Customer Service Team being named the industry’s “Best Project Team.”

Dial An Exchange also received two nominations for the Best Marketing Campaign: DAE Branding of Classic Escapes Sales Decks and DAE International Press 2010.

Members of the vacation industry cast more than 2,400 votes online during a two-month search for the shared ownership industry’s elite. Online votes were tallied with decisions from an expert panel of judges. Nearly 150 entrants competed in a variety of categories.

“We are extremely proud of these awards,” said Fermin Cruz, VP of North American business for DAE, “especially the Best Leader award. Under his guidance, Francis has steadfastly modeled the DAE business to focus on keeping our members happy while constantly delivering on our promises. His leadership position has enabled him to see the industry from a unique, global perspective and bring an independent viewpoint to timeshare exchange and how best to meet the needs of changing consumer behavior”.

DAE is the largest independent timeshare exchange provider with worldwide destination availability. Formed in 1997 to support timeshare owners, membership is free and exchange fees are not charged until an exchange is confirmed. Since the company’s formation, DAE has grown from a single office in Australia to offices in Europe, the United States, New Zealand, South Africa, Asia, the United Kingdom and Phoenix, Arizona. The company has over 300,000 members around the world.

Shell Vacations has announced the addition of the iconic Park Manor Suites to its portfolio of San Diego timeshares. As part of the acquisition, the company also announced it will officially change the name to Inn at the Park in an effort to maintain brand recognition with other similar properties within the Shell Vacations collection. Inn at the Park is also the name of one of the hotel’s restaurants.

“After more than five years of searching in the San Diego area, we are delighted to have found our dream property. The ambiance, location and timeless appeal of Inn at the Park are ideal for our family of customers both current and future,” says Sheldon H. Ginsburg, Chairman of Shell Vacations LLC.

“We are very pleased and excited to announce the acquisition and addition of this historic hotel into the Shell Vacations’ portfolio. Inn at the Park will be a signature location for our Company and we look forward to serving its customers and guests with the quality and service our Company is known for,” says Tracy L. Sherles, President and COO of Shell Vacations LLC.

With a reputation for superior service, neo-renaissance architecture and home-away-from-home amenities, the Inn at the Park is an ideal addition to the Shell Vacations family of hotels and resorts that are designed to accommodate leisure vacations, business trips and everything in between.

The classic hotel features a combination of studio, one- and two-bedroom suites, ranging in size from 525 to 1,000 square feet, with 9-foot ceilings and large sage windows with postcard-picture views of the city below. Some units have balconies for enjoying the famed San Diego weather.

Designed by Frank P. Allen in the Italian Renaissance style, the hotel is closely tied to San Diego civic history. The red brick building was originally built as an apartment complex to house the architect and his family. Frank P. Allen is also known for his design of the stately Cabrillo Bridge. In 1991 it was named a Historic Site of San Diego. Keeping the original design footprint of the suites, the hotel also boasts one of the most grand and detailed lobbies in the city.

The historic hotel is situated steps away from the world famous Balboa Park and is the premier, all-suite boutique hotel in the city offering easy access to the world-renowned San Diego Zoo, the Old Globe Theatre, 15 museums, beautiful gardens and the city’s best performing arts venues.

(Photo Credit - parkmanorsuites.com)

Chairman of the Board of the Corporation for Travel Promotion (CTP), Stephen J. Cloobeck, also chairman and chief executive officer, Diamond Resorts International®, discussed the importance of travel promotion, marketing strategies and plans for efficient and effective expenditure of CTP resources during a live interview a week ago with Jane Wells on CNBC.

The CTP initiatives include implementing a world-class marketing and promotion program designed to attract more visitor spending to the U.S. in order to drive economic growth and create jobs. Intensive market research will allow for strategic international advertising placement and deliver a culturally sensitive message geared specifically for each region.

The budget for CTP is comprised of funds from the private sector and fees from foreign tourism and will be allocated to appropriately represent all stakeholders, including all states and territories in the U.S.

“We are the only country in the world that doesn’t have a ministry of tourism or a marketing arm for our country and since 24% of our service exports are in tourism and travel, this is a simple way for us to create GDP and jobs,” stated Cloobeck.

Devising marketing initiatives for "Brand USA," the CTP is a new non-profit corporation that will promote travel to the United States, and communicate and improve the entry process so that visitors want to return. The eleven travel and tourism industry leaders who serve on the CTP Board of Directors were appointed in September, 2010, by U.S. Commerce Secretary Gary Locke.

Diamond Resorts International, with global headquarters in Las Vegas, Nev., is one of the largest hospitality companies in the world with more than 190 branded and affiliated resorts in 28 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa.

Offering "simplicity, choice and comfort" to more than 385,000 owners and members through the branded hospitality service of more than 5,500 team members worldwide, Diamond Resorts International is dedicated to "providing its guests with effortless and relaxing vacation experiences every time, for a lifetime."

Hilton Worldwide has announced the appointment of Anne Marie Chua as director, corporate communications, Asia Pacific. In her new role, Chua will lead external and internal communications for Hilton Worldwide as it continues to expand its hotels and resorts in the Asia Pacific region.

Chua joins Hilton Worldwide with more than 15 years of experience in corporate communications. Most recently, Anne Marie was communications director, North and Southeast Asia, with Alcatel-Lucent, a global telecommunications corporation. In this role, she oversaw the company’s regional communications, corporate social responsibility activities and marketing strategies. Prior to Alcatel-Lucent, Anne Marie worked for several companies including Parkway Group Healthcare, PR Communications Pte Ltd and The Elizabeth Singapore Hotel.

“Anne Marie’s significant experience with a variety of communications roles in the Asia Pacific region will make her an incredible asset to Hilton Worldwide’s global communications team,” said Ellen D. Gonda, senior vice president, global corporate communications. “We are thrilled to welcome Anne Marie and look forward to benefiting from her strong expertise.”

Chua received a Bachelor of Arts degree in mass communications from the Royal Melbourne Institute of Technology in Melbourne, Victoria.

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites. For 92 years, Hilton Worldwide has been offering travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands, including Hilton Grand Vacations Club, are comprised of more than 3,700 hotels and resorts and 610,000 rooms in 82 countries. The company also manages the world-class guest reward program Hilton HHonors®.

Club Intrawest, a private vacation club with eight locations across Canada, the United States and Mexico, has its community of members raving about ExtraOrdinary Escapes.

This private exchange collection allows members to use their membership to explore resorts, hotels, and lodging around the world in popular destinations like New York City, Hawaii, Paris, Tuscany, Hong Kong and beyond. All ExtraOrdinary Escapes properties are hand-picked by Intrawest’s industry professionals.

“We realize that members might want to venture outside the Club Intrawest network for a vacation every now and then,” says Chris Thompson, Executive Director of Membership Programs, who has been with Intrawest Resort Club Group (IRCG) for 14 years.

“Whether it’s celebrating a special event or taking that once in a lifetime vacation we want our Members to be able to stay connected to the most unique vacation club in the world while they make the memories of a lifetime.”

ExtraOrdinary Escapes (which also incorporates an RCI component) has grown to encompass relationships with Hilton Grand Vacations Club and Disney Vacation Club.

ExtraOrdinary Escapes is also very selective about which properties it includes in its portfolio. This is to ensure that the quality of the timeshare exchange partners meets the high expectations of members.

ExtraOrdinary Escapes is one of IRCG’s primary assets. With escape options that include storm watching at Vancouver Island’s Wickaninnish Inn (one of the highest rated hotels in Canada) to the excitement of Las Vegas (Hilton Grand Vacations Club at the Flamingo) and the thrill of New York City (West 57th Street by Hilton Club) ExtraOrdinary Escapes offers hundreds of additional vacation options to the Club’s 22,000 members.

Since opening its first location in 1994, people from 48 countries have joined Club Intrawest, enjoying the Club Intrawest locations as well hand-picked hotels, resorts and lodging properties.

Silverleaf Resorts, Inc., a leader in the development, marketing and operation of timeshare resorts, has announced that its shareholders have approved Silverleaf’s merger with Resort Merger Sub Inc., an affiliate of Cerberus Capital Management, L.P.

The merger was approved by holders of 28,946,503 shares of Silverleaf’s outstanding common stock, representing approximately 75.9% of all votes entitled to be cast by holders of common stock.

Subject to the satisfaction or waiver of certain conditions set forth in the merger agreement and discussed in detail in the Definitive Proxy Statement on Schedule 14A filed with the Securities and Exchange Commission by Silverleaf on April 18, 2011, and as supplemented on May 9, 2011, Silverleaf expects to close the merger on or about May 16, 2011.

Following the effective time of the merger, Silverleaf’s shareholders will receive $2.50 in cash for each share of Silverleaf common stock they own, representing a premium of approximately 75% based on the closing trading price of $1.43 of Silverleaf common stock on February 3, 2011, the date on which the merger agreement was executed.

Upon completion of the merger, Silverleaf will become a private company, wholly-owned by SL Resort Holdings Inc., an affiliate of Cerberus, and its common stock will no longer be traded on NASDAQ.

Established in 1992, Cerberus Capital Management, L.P., together with its affiliates, is one of the world’s leading private investment firms with approximately $23 billion under management. Through its team of investment and operations professionals, Cerberus specializes in providing both financial resources and operational expertise to help transform undervalued companies into industry leaders for long-term success and value creation.

Cerberus holds controlling or significant minority interests in companies around the world. Cerberus is headquartered in New York City with affiliate and/or advisory offices in the United States, Europe and Asia.

Based in Dallas, Texas, Silverleaf Resorts, Inc. currently owns and operates timeshare resorts with a wide array of country club-like amenities, such as golf, clubhouses, an indoor water park, swimming, tennis, boating, and many organized activities for children and adults.

The office of the Illinois Attorney General has announced that three Florida men who were indicted July 21, 2010 in the U.S. District Court in East St. Louis, IL, for their roles in a timeshare telemarketing scam have now been sentenced, with the ringleader being given 10 years in prison and ordered to pay restitution of $1.1 million.

Included in the indictment were Real Timeshare Marketing company owner Darnell Disroe, 38, Michael Lentine, 32, and Michael Starace, 42, all from Florida, on charges of scamming 615 timeshare owners.

The three men pled guilty late last year to charges of mail fraud and conspiracy, and two of them were sentenced in January 2011.

Michael Lentine, who ran one of the two telemarketing offices that made up RTM, pled guilty to one count of conspiracy and two counts of mail fraud; he was sentenced to 51 months in prison and ordered to pay restitution of $249,432.

Michael Starace, a telemarketer, pled guilty to one count of mail fraud; he was sentenced to 18 months in prison and ordered to pay restitution in the amount of $23,723.

On May 6, 2011 Darnell Disroe, the last of the trio to have pled guilty, was sentenced to 121 months in prison and ordered to pay $1.1 million in restitution for one count of conspiracy and four counts of mail fraud.

The indictment against the men reads like a classic timeshare resale scam, alleging that the three operated under the name Real Timeshare Marketing and conducted a telemarketing timeshare resale scheme targeting timeshare owners throughout the United States and Canada.

Real Timeshare Marketing falsely represented that it had found buyers for the consumers’ timeshare interests and solicited fees of up to several thousand dollars from each consumer in supposed pre-paid closing costs and related expenses.

However, the purported sales did not occur, closings were not scheduled as was often represented, and, in fact, Real Timeshare Marketing did not successfully sell any consumer’s timeshare interest.

In just a 5-month period between December 1, 2009, when telemarketing sales commenced, and April 28, 2010, when the scheme was interrupted by the United States Postal Inspection Service, Real Timeshare Marketing victimized approximately 615 consumers in forty-six states and six provinces in Canada of over $1.3 million dollars.

When he pled guilty in November, 2010, Disroe admitted that all three men, along with most of their telemarketers, had worked similar scams in the past

All Marriott Rewards members, no matter what level of the program you have achieved, will now receive complimentary in-room high-speed internet access at JW Marriott® Hotels & Resorts, Marriott Hotels & Resorts, Renaissance Hotels and Courtyard by Marriott hotels in Asia Pacific, including Australia, China (including Hong Kong), Guam, India, Indonesia, Japan, South Korea, Malaysia, Pakistan, Philippines, Singapore, Thailand and Vietnam.

“Asia Pacific is the fastest growing region for Marriott Rewards, and we feel that complimentary high-speed internet access will make Marriott International hotels the first choice for business and leisure travelers,” said Simon Cooper, President and Managing Director, Asia Pacific, Marriott International. “You can’t put a price on staying connected. So we don’t.”

Marriott Rewards Gold and Platinum elite members already receive free high-speed internet worldwide. Marriott Rewards is free to join and has no blackout dates on redemption stays. Members can earn and redeem points at more than 3,400 Marriott International hotels around the world, including Marriott Hotels & Resorts, JW Marriott Hotels & Resorts, Renaissance Hotels, Courtyard by Marriott, Residence Inn by Marriott, Fairfield Inn & Suites by Marriott, TownePlace Suites by Marriott, SpringHill Suites by Marriott, and Marriott Vacation Club as well as at participating Ritz-Carlton Hotels around the world. Members can also redeem points for frequent flyer miles, cruises, car rentals, merchandise and more.

One of the most popular Marriott resorts is Marriott's Phuket Beach Club on Phuket Island in Thailand. Carefully designed to nurture the natural Phuket landscape, the resort features ponds laden with lilies, and a garden of lush vegetation, palm trees, and wetlands. Within this beautiful setting are unique swimming pools facing the Andaman Sea. Each two-bedroom villa has an oversized soaking tub in the master suite, a spacious living and dining area, full kitchen, multiple television sets, DVD and CD players, and in-room washer and dryer. Marriott's Phuket Beach Club is fully integrated with the JW Marriott Phuket Resort and Spa next door, and guests can enjoy the amenities at both resorts.

(Photo credit - marriott.com)

Bluegreen Corporation, "A leading provider of Colorful Places to Live and Play," has announced that renovations at its Atlantic City, New Jersey, resort, Atlantic Palace, have been completed, with the second phase of renovations just being finished this spring. The renovation of additional units was also approved by the Board of Directors, with benchmarks set for the fall and winter of 2011.

“Everyone at Bluegreen’s Atlantic Palace resort is extremely excited for the current and ongoing renovation program. Our 31-story resort offers the most spectacular views in all of Atlantic City and the renovations will only add to the amazing overall experience for our guests,” says James Badia, General Manager at Bluegreen at Atlantic Palace in Atlantic City, New Jersey.

Renovations to 15 studio units have been completed so far with another 15 units near completion. There are 15 studio units, a two-bedroom unit and one studio deluxe unit with renovations scheduled to begin in the fall of 2011 with completion at the end of the year. An additional 15 studio units and two one-bedroom units will also be completed by spring of 2012.

The renovations at Bluegreen’s Atlantic Palace resort included new kitchens, cabinets, wood flooring and furniture, giving each unit a completely refreshed look and feel while still maintaining the distinct style of Atlantic City.

Atlantic Palace (formerly known as Royal Suites at the Atlantic Palace) is located in the heart of the Casino District. During your stay at the resort, you can also explore nearby attractions such as picturesque Cape May, the oldest seashore resort in the United States, or stroll along the famous Atlantic City boardwalk, filled with amusements, rides, and games. Within walking distance, you will enjoy wonderful restaurants that cater to every taste, and of course seafood is the specialty in Atlantic City.

There are numerous opportunities for shopping, and the water sports available are endless. Sun, surf, swim, or splash in the gentle waves. Charter a boat for fishing, or golf on one of the nearby courses. This destination is a great choice for family fun, and exciting nightlife. From casinos to golfing, from the Boardwalk to boating, there's something for everyone. (Please note that the Aquatic Center is seasonal - open Memorial Day through Labor Day.)

(Photo credit - bluegreencorp.com)

Hilton Grand Vacations (HGV) and Strand Capital Group have announced the Hilton Grand Vacations Club at Anderson Ocean Club in Myrtle Beach, S.C.

The project combines the industry-leading sales and marketing expertise of Hilton Grand Vacations with the established development and property management strength of Strand Capital Group who has developed the project.

Hilton Grand Vacations will manage the sales and marketing on behalf of Strand Capital Group of deeded weeks, and will also oversee the timeshare homeowners’ association management and loan servicing. Oceana Resorts, a Strand Capital Group company, will provide on-site property management services.

Hilton Grand Vacations Club at Anderson Ocean Club will be comprised of 152 luxurious timeshare units and is planned for an opening in early 2012 within the existing Anderson Ocean Club and Spa resort on the oceanfront in Myrtle Beach, South Carolina.

Developed by Strand Capital Group the majestic oceanfront property features studios and one, two- and three- bedroom apartments. Interior design renovations will begin in the autumn and plans call for the installation of upgraded furnishings, fixtures and décor.

“After extensive evaluation of the Myrtle Beach market, we are confident that our collaboration with Strand Capital Group optimizes the strength of our entry into this thriving region," said Mark Wang, President of Hilton Grand Vacations.

"For more than 40 percent of our Club Members, Myrtle Beach is a favorite drive-to vacation destination. We’re thrilled to bring a phenomenal Hilton Grand Vacations Club resort to Myrtle Beach in response to the sustained demand from our Club membership. By bringing together the spectacular setting of the Anderson Ocean Club and the tremendous travel advantages of Hilton Grand Vacations Club - we’re taking vacation ownership in Myrtle Beach to an unprecedented level.”

Patrick Lowe, Principal Partner with Strand Capital Group, said, “We are now positioned to maximize the true potential of this extraordinary property. We developed the Anderson Ocean Club and Spa as the premier resort property and residences in Myrtle Beach and with Hilton Grand Vacations, our vision will now be realized through enhanced channels."

Loyd Daniel, Managing Partner of Strand Capital Group added, “The ability to launch project sales in May and welcome the first owners only seven months later is absolutely remarkable and made possible only through this unique collaboration and innovative business model."

(Photo credit - www.oceanaresorts.com)

A hearing was held on April 13, 2011, in Lahaina, Hawaii, regarding a time share property tax proposed by Mayor Alan Arakawa.

Over 200 were in attendance at the Maui County Council’s Budget and Finance Committee’s hearing, as reported by the online news source LahainaNews. Many, including representatives of time share resorts, were there to show support for those who opposed the Timeshare Property Tax increase of $14 to $19.60 per $1,000 in value.

Daniel Dinnell spoke on behalf of ARDA-Hawaii, the local chapter of the American Resort Development Association, a national timeshare association comprised of 20 local members with 45 properties statewide and 22 in Maui.

“As ARDA-Hawaii has previously testified, following a 69 percent increase to the real property tax in 2005, the timeshare industry is again being singled out with the largest single increase of $5.60," Dinnell said.

Representing Marriott’s Maui Ocean Resort Club on Maui, Rob Welch said, “Our timeshare owners are already heavily burdened with the highest property tax rate at $14 per $1,000. An increase of 40 percent, to $19.60, will have an immediate negative impact to our owners and our associates."

“Our resort employs a staff of 480 local residents - in 2010, the total payroll, including benefits and taxes, were over $30 million; money spent in our local economy,” Welch also pointed out.

Gregg Lundberg, general manager of The Westin Kaanapali Ocean Resort Villas, noted, “It’s important for all of us to realize that these {timeshare}owners stand to be tremendously impacted by the outcome of your deliberations and can no longer sit idly by as they are seemingly taken advantage of, because they are not Hawaii residents.”

Michelle Rose Abad, a graduate of the School of Travel Industry Management at the University of Hawaii, spoke in support of those opposing the timeshare property tax proposal. “I feel that increasing the Timeshare Property Tax as part of the 2012 budget will hurt the growth of the positive benefits that ownership brings to all of us here on Maui," she said.

"It will force our current owners to sell or foreclose on their timeshares. The effects, in turn, will place our employment, our health benefits, our retirement benefits and everything else that allows us to maintain a comfortable lifestyle on Maui in jeopardy.”

"This battle will not be settled until the council adopts its final version of the budget, but the administration’s statement appears to signal that there may be room for compromise," concluded the LahainaNews report.

Read the article in its entirety.