Showing posts with label National Timeshare Owners Association. Show all posts
Showing posts with label National Timeshare Owners Association. Show all posts

Looking Out for Owners' Best Interests

10/28/2015 Unknown
It's good to know that as a timeshare owner you are not alone. There are industry organizations that have owners' best interests at heart. Groups like the Florida Timeshare Owners Group (FTOG), The National Timeshare Owners Association (NTOA), American Resort Development Association’s special owner’s group ARDA-ROC and Timeshare Board Members Association (TBMA), make disseminating information to owners their priority. They work to keep owners aware of industry-related news and activities nationwide, changes in the industry and legal issues that may impact owners, as well as information on industry research and ongoing studies to improve the industry.

State Groups

Most states have their own timeshare owner group. These groups are particularly important because each state has different laws affecting timeshare that may change from time to time and owners need to be aware of any changes. Their meetings often include legal updates and other valuable industry information. 

As an example, the Florida Timeshare Owners Group's upcoming November meeting features the head legal counsel of a Florida law firm whose specialty is representing owners who experience disputes or differences with their timeshare resort, the management company or the resort developer.  The FTOG meeting also has scheduled guest speakers representing various exchange companies who will update owners on the latest benefit options. Plus, Greg Crist, CEO of NTOA, will give an update on timeshare industry-related activities nationwide and the evolving future of timeshare.

National Timeshare Owners Association (NTOA)

Another organization that owners can count on for valuable information is NTOA. Through partnerships with technology experts, they gather information and conduct studies of issues affecting the industry. A recent study resulted in data that provided insights on the latest consumer attitudes toward timeshare.  

Another groundbreaking study is in the works. NTOA's Secondary Market Solutions committee is working with the University of Central Florida to analyze and prepare data for the association’s first executive study on timeshare resale issues. These studies are made accessible to owners and others in the industry. 

Timeshare Board Members Association (TBMA) 

TBMA is a non-profit association dedicated to helping provide technical, organizational and moral support to directors of owner controlled timeshare boards. The group offers educational panels and meetings such as one recently held in Denver, which focused on the future of legacy resorts and how to help them compete successfully in a competitive timeshare market. The TBMA website offers a wide variety of information delivered through downloads, podcasts, reports on industry trends and more.  

American Resort Development Association (ARDA)


In case you need reminding, the industry's trade association ARDA offers a wealth of information on its website, from the latest in regulatory and legislative issues to questions about buying and selling and how to avoid scams. ARDA represents and advocates for the industry on regulatory issues, provides educational and networking opportunities at annual conventions, and ARDA-ROC reaches out to members with the latest industry news, market intelligence, trends and events. When was the last time you visited the ARDA site? 

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Change or Be Challenged

9/16/2015 Unknown
Those were the words of emcee Jim Madrid, owner of Advance Corporate Technology, as he offered the closing remarks at the 2015 Canadian Resort Conference (CRC). The CRC, one of the major events of the timeshare industry, ran September 9-10 at the Pan Pacific Vancouver Hotel in British Columbia. 

Words of Wisdom 

"As industry leaders, we cannot be content with simply staying the course and following the trends. We need to step up our game by setting the course," stated Canadian Resort Development (CRDA) President, Jon Zwickel. 

In his guest column for the National Timeshare Owners Association (NTOA), Zwickel offered more words of wisdom garnered from the conference. Zwickel says the diverse base of industry stake holders (HOA’s, resellers, exchange companies, rental companies, management companies, developers and suppliers) are not always aligned in their interests. An atmosphere of cooperation needs to be developed and a pooling of all collective resources.  

Workshops and Speakers

In lively discussions during the conference participants considered issues facing the industry—topics included:
  • Engaging the Customer, Delivering the Experience
  • Preserving the Legacy
  • Traditional and Alternative Financial Solutions
  • Sharing is Cool—Are We?
  • An Industry without Borders
  • Resorts Without Borders
Conference speakers featured industry experts such as Greg Crist, CEO of the National Timeshare Association, Robert Kobek of Customer Count, Darla Zanini of ARDA International Foundation, Nigel Lobo, VP of Resort Operations, Grand Pacific Resorts, and many more.

Outcomes

As a result of the conference, Zwickel lists several programs to consider—some a continuation of programs already being implemented in the industry.
  • Defining standards for our resorts and then committing to maintenance programs that support those standards.
  • Renewing our resorts with capital expenditures that are responsive to our markets.
  • Exploring and creating ways to provide unique, authentic, fun vacation experiences that appeal to the diversity of the market.
  • Refreshing sales methods to compel the next generation of vacation owners.
  • Establishing exchange opportunities that promote owner engagement.
  • Respecting the environment along with the local community.

For more information contact www.crda.com.

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