Showing posts with label canadian resort conference. Show all posts
Showing posts with label canadian resort conference. Show all posts

Do We Need All Those Conferences?

It seems like every week - sometimes even daily - there is some form of industry conference to attend. With the rise of digital networking, many believed that the need for face to face interaction would diminish. After all, it's much easier to watch a webinar in the comfort of your office, then to deal with the hassle of airport lines and rental cars. And there's all that time and extra work to prepare to leave and to catch up on when you return. But conferences are not diminishing, in fact, the opposite is true - they are big business in all industries and the timeshare industry is no exception.

Statistics from the U.S. Bureau of Labor indicate that conventions and other such events are expected to expand by 44 percent from 2010 to 2020. That’s well beyond the average projected growth of other industries. The timeshare industry is following the convention trend. We've got GNEX, SOIC, Regional ARDAs, Fall ARDAs, Annual ARDA, the Canadian Resort Conference, and the list goes on. 

Are They Worth It?

The Good

  • Networking
Conferences offer networking opportunities. Connections are made that can be good for your business. Even if it isn’t right away, that cocktail you had with a business owner may result in a beneficial future relationship. 
  • You might learn something
Conferences can be a valuable learning tool. People new to the industry can gain valuable knowledge from the seminars and workshops.Veterans can update their skills and keep on top of trends.
  • Exciting and Stimulating
Conferences can be exciting, especially if you are a speaker and you get a lot of attention as you expound your views for all to hear. As a participant, there's usually something to take away from the conference that stimulates.
  • Regional conferences 
Regionals can be especially helpful for those working at resorts who can't get away to attend the bigger conferences.

The Bad
  • Too much of the same thing
With so many conferences, information is often repeated. The same speakers tend to be at all conferences.
  • All about the location
Conference planners are determined to find the most fascinating location for the conference. Sure it's fun, and our industry is all about great locations, but how much actual work is getting done?
  • Lost productivity
Who’s minding your business while you are away? That time away from the business can mean a loss of productivity. First, there’s all the prep work you need to do to get away for the week—you might have to train someone else to do your job or to take over responsibilities, and when you get back, more time is needed to catch up on all that you missed. 
  • Too much hype
There really is a conference industry for those companies that don't want to plan their own. The conference industry is so big that it has its own conference and industry awards. Ever notice how many vendors set up shop at the conferences and post their company names all about? They are sponsoring conferences to sell their products and fortify their connections to members of their distribution chains. Sometimes it seems like this interaction is overshadowing the true purpose of conferences.


We'd like to hear about what you think. Is our industry having too many conferences? Could we spend the time more productively? Comment below with your views!

Change or Be Challenged

Those were the words of emcee Jim Madrid, owner of Advance Corporate Technology, as he offered the closing remarks at the 2015 Canadian Resort Conference (CRC). The CRC, one of the major events of the timeshare industry, ran September 9-10 at the Pan Pacific Vancouver Hotel in British Columbia. 

Words of Wisdom 

"As industry leaders, we cannot be content with simply staying the course and following the trends. We need to step up our game by setting the course," stated Canadian Resort Development (CRDA) President, Jon Zwickel. 

In his guest column for the National Timeshare Owners Association (NTOA), Zwickel offered more words of wisdom garnered from the conference. Zwickel says the diverse base of industry stake holders (HOA’s, resellers, exchange companies, rental companies, management companies, developers and suppliers) are not always aligned in their interests. An atmosphere of cooperation needs to be developed and a pooling of all collective resources.  

Workshops and Speakers

In lively discussions during the conference participants considered issues facing the industry—topics included:
  • Engaging the Customer, Delivering the Experience
  • Preserving the Legacy
  • Traditional and Alternative Financial Solutions
  • Sharing is Cool—Are We?
  • An Industry without Borders
  • Resorts Without Borders
Conference speakers featured industry experts such as Greg Crist, CEO of the National Timeshare Association, Robert Kobek of Customer Count, Darla Zanini of ARDA International Foundation, Nigel Lobo, VP of Resort Operations, Grand Pacific Resorts, and many more.

Outcomes

As a result of the conference, Zwickel lists several programs to consider—some a continuation of programs already being implemented in the industry.
  • Defining standards for our resorts and then committing to maintenance programs that support those standards.
  • Renewing our resorts with capital expenditures that are responsive to our markets.
  • Exploring and creating ways to provide unique, authentic, fun vacation experiences that appeal to the diversity of the market.
  • Refreshing sales methods to compel the next generation of vacation owners.
  • Establishing exchange opportunities that promote owner engagement.
  • Respecting the environment along with the local community.

For more information contact www.crda.com.

Upcoming Timeshare Conferences Provide Wealth of Information

Conferences are always a great source of information and networking for individuals and businesses alike. As timeshare owners and professionals, it's always a good idea to keep up on the changes and the innovations that could affect you. Knowledge is power in any industry!

Canadian Resort Conference

The Canadian Resort Conference of the Canadian Resort Development Association (CRDA) takes place September 23-24. This annual event is dedicated to promoting the interests of the resort industry in Canada and throughout the world. Not only will participants be treated to presentations by the industry's key players, CRDA's President & CEO Jon Zwickel promises opportunities to "learn, network and take advantage of business-to-business opportunities." Over the two day event participants will experience a half day networking activity, and a day and a half of debates and educational sessions.
The event is being held at the Pantages Hotel in Toronto and attendees can spend their time outside the conference enjoying downtown Toronto’s art, entertainment and shopping districts.

Conference Highlights

Speakers
The conference features such industry experts as CRDA's President/CEO Jon Zwickel, Bob McGrath, and VP of Business Development for RCI, and Robert Craycraft VP of Industry Relations for ARDA. Gregory Crist, CEO of the National Timeshare Owners Association, Mark McCullough, Senior Territory Manager-North Americas for TripAdvisor, and Jim Madrid, CEO of Advance Corporate Technology Inc. and Bob Kobek of CustomerCountTM will also be among the many timeshare experts sharing their knowledge.

Sessions
Kicking off the conference is a State of the Industry overview which will include updates on Timeshare, Travel Clubs and Vacation Clubs. The first day’s key note address, Employee Engagement and Culture, will be delivered by Jim Madrid, who as CEO of Advance Corporate Technology, has plenty of experience in that area. He will share his employee engagement process and the effects it has on company culture.
The second day’s keynote speaker, Mark McCullough from TripAdvisor speaks on what he knows well, the explosive impact of online review sites on the travel industry and how best to utilize TripAdvisor. Other intriguing session topics include "There’s No Escaping Getting Old—how does the industry cope with aging buildings, an aging customer base and an aging HOA, and So What Now?", a panel discussion on how to take the concepts discussed in the sessions from great ideas to working implementation. 

Shared Ownership Investment Conference

Interval International gets its Shared Ownership Investment Conference (SOIC) going in Miami Beach October 13-14. This event promises to provide complete resources for both new and established developers who are looking to learn more about future trends in resort financing, sales, marketing and operations in the industry. Hospitality executives and investors, hoteliers, real estate investment trusts, investment bankers, shared ownership consultants and private equity firms are encouraged to attend.

Conference Highlights

Speakers
Kelly McDonald, a nationally recognized marketing expert and author of "How to Market to People Not like You", headlines the conference’s networking luncheon with her speech "Multicultural Marketing Today."
Other prominent speakers include Howard Nusbaum President & Chief Executive Officer of ARDA, Michael Flaskey, Executive VP Chief sales and Marketing Officer of Diamond Resorts International, and Madeline Berges, VP of E-Commerce and Digital Marketing, Consumer Marketing for Interval International.
Sessions
Participants can learn more about the trend toward joint ventures and fee-for-service structure in the session, Hospitality Investment Trends, and can engage leaders in the hospitality industry for their unique perspectives in the session, "A View From the Top."
Other session topics include: Lender Talk, the Reality of Rentals, Marketing, the Engine that Drives Sales, and Social Media: Real people, Real Results. To register for the conference, email at: information@sharedownershipinvestment.com