Showing posts with label Hilton Grand Vacations. Show all posts
Showing posts with label Hilton Grand Vacations. Show all posts

Who are the Leaders in Timeshare Sales?

Vacation Ownership World (VOW) - a digital magazine that acts as a forum for the trends and issues of the vacation ownership industry - has come out with its latest review and forecast of the state of vacation ownership sales. According to VOW, vacation ownership sales, timeshare and fractional sales combined, expanded 7% in 2013 over 2012. Combined with a 10% rise in 2012 over 2011, it’s the largest back-to-back sales growth period since the economy began its decline in 2008. Timeshare sales rose 11%...the largest jump since 2006 and 2007.

Last Year’s Top Developers Remain in the Lead
Changes and adjustments (noted in VOW’s 2012 review), are still being used by the leading developers who remain successful in an economy that is improving but still struggling. Some of the ways developers maintained success are:
  • Having access to sufficient capital
  • Using only the sales and marketing programs that have proven to be most efficient
  • Sustaining a ratio of new owner sales to existing owner sales
  • Recognizing that consumers are purchasing in smaller transactions (samplers, junior suites, biennials, triennials, etc.) and using social media to make vital owner contacts and building relationships
  • Using timeshare as a cash generator…some developers collect over 50% of the value of a sales contract up front. Ownerships allow developers to access inventory as needed versus carrying the cost of excess inventory on their books.
  • Improving cash flow and increased profitability by using sophisticated models to predict a prospect’s ability to pay

The Leaders in Timeshare Sales

The developers who had $5 million or more in 2013 sales include:

1. Wyndham Vacation Ownership
Wyndham Vacation Ownership (WVO) topped the list of the 2013 Sales Leaders with $1.9 billion in sales. WVO is one of those companies that stuck to their plan. Experiencing a banner year in 2012, WVO president and CEO Franz Hanning said that 2013 was a replay of 2012, "Once again our numbers were excellent, once again sales, tours, VPG, net income, EBITDA (earnings before interest, depreciation taxes and amortization) and WAAM (fee-for-service business model) sales and commissions were all up." Top on WVO’s strategy list…generate cash flow.

2. Hilton Grand Vacations
Coming in at #2 on VOW’s list was Hilton Grand Vacations with a record $830 million in timeshare sales. Much of the success was attributed to an increase in club membership to more than 200,000 and moving capital efficient sales from 17% in 2012 to 45% in 2013. Commenting on this, Hilton’s president of global sales Mark Wang stated, "We did this by welcoming more visitors to our sales centers allowing us to continue our strategy of adding first time buyers to our club." Mr. Wang attributed another part of HGV’s success to the company’s adherence to hiring and retaining qualified and dedicated employees, and their commitment to making an engaging work environment.

Rounding out the Top 10 in Timeshare Sales (in millions)
3. Marriott World - $679
4. Diamond Resorts International and Bluegreen Resorts each with - $465
5. Starwood Vacation Ownership - $326
6. Silverleaf - $244
7. Holiday Inn Club Vacations - $229
8. Villa Group - $116
9. Club Melia - $109

10. Welk Resorts - $105

ARDA-Hawaii Gives First Annual "Timeshare with Aloha" Awards

The American Resort Development Association of Hawaii (ARDA-Hawaii) has announced the recipients of its first annual "Timeshare with Aloha" Awards.

One outstanding employee each from Kauai, Oahu, Maui, and Island of Hawaii was recognized and received a two-night stay at a Hawaii timeshare resort and $1,000 to spend during their vacation.

The nominations, which included submissions from supervisors and peers, were reviewed by a panel of judges comprised of leaders in government and in the travel and hospitality community. The judges evaluated the submissions based on the candidates' dedication at the workplace, relationship with coworkers, customer service and community stewardship.

ARDA-Hawaii's leadership was pleased to establish the Timeshare with Aloha Awards to showcase and reward committed industry professionals who make Hawaii a special place to visit. Though many vacation destinations offer sun, sand, and surf, Hawaii's warm and unique culture is what sets it apart.

"It was a significant challenge for our panel of judges to single out just four individuals among the many worthy nominees," said ARDA-Hawaii Chair Daniel Dinell, who is also the Hilton Grand Vacations Club Vice President for Oahu.

"The fact that these four timeshare professionals are recognized among their peers as consistently going above and beyond when it comes to sharing the spirit of aloha is truly a testament to how exceptional they are."

The vacation stays were donated by ARDA-Hawaii members Hilton Grand Vacations, Marriott Vacation Club, Starwood Vacation Ownership and Wyndham Vacation Resorts.

Recipients of the Timeshare with Aloha Awards included Julie Pavao, Executive Assistant, Starwood Vacation Ownership - Westin Princeville Ocean Resort Villas, Kauai (see photo).